Co-founder Harold Mann [of Mann Consulting] says his office can be like a hospital emergency room. “We have the same challenges where we have to counsel people and comfort them during stressful times while also practicing our craft, which is getting their machines to work,” he says.
A Good IT Person Needs To Be Half Technologist, Half Psychologist
Your doctor and lawyer may know a lot about you. But in a time when we are using computers to socialize, keep track of finances, do work and store family photos, your IT person probably knows more.